Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success - Rick Adams - Books - Taylor & Francis Ltd - 9780367182762 - June 24, 2019
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Rick Adams
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success 1st edition

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This book provides a simple-to-follow best practice framework that explains what the core CSM (customer success management) steps are at each stage of the customer journey to business outcome success.

246 pages, 47 Tables, black and white; 20 Illustrations, black and white

Media Books     Hardcover Book   (Book with hard spine and cover)
Released June 24, 2019
ISBN13 9780367182762
Publishers Taylor & Francis Ltd
Pages 246
Dimensions 260 × 184 × 21 mm   ·   714 g
Language English  
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