Customer-centered Reengineering: Remapping for Total Customer Value - Peter D. Schiffrin - Books - Irwin Professional Publishing - 9780786302987 - June 1, 1994
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Peter D. Schiffrin
Customer-centered Reengineering: Remapping for Total Customer Value English Language edition

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Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their "universe".

Media Books     Hardcover Book   (Book with hard spine and cover)
Released June 1, 1994
ISBN13 9780786302987
Publishers Irwin Professional Publishing
Pages 240
Dimensions 160 × 240 × 20 mm   ·   498 g
Language English  
Contributor Peter D. Schiffrin

See all of Peter D. Schiffrin ( e.g. Hardcover Book )