How Libraries and Librarians Help: A Guide to Identifying User-centered Outcomes - Joan C. Durrance - Books - American Library Association - 9780838908921 - December 1, 2004
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How Libraries and Librarians Help: A Guide to Identifying User-centered Outcomes

Joan C. Durrance

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How Libraries and Librarians Help: A Guide to Identifying User-centered Outcomes

The authors developed the ""How Libraries and Librarians Help (HLLH) Outcome Model,"" field testing it in six libraries over two years. In this practical reference, they share their findings, step-by-step HLLH methods, and library success stories that bring the process to life with outcomes like, ""Empowering Youth"" and ""Strengthening Community"".

200 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 1, 2004
ISBN13 9780838908921
Publishers American Library Association
Pages 200
Dimensions 152 × 229 × 11 mm   ·   285 g
Language English  

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