Bill Eddy
Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series Bill Eddy

Name: Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series
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Author: Bill Eddy

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Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series

Bill Eddy

160 pages, No

Media	Books Paperback Book (Book with soft cover and glued back)
Released	October 7, 2021
ISBN13	9781950057207
Publishers	HCI Press
Pages	160
Dimensions	214 × 140 × 12 mm · 200 g