ISO / IEC 20000 an Introduction - Best Practice Series - Jan Van Bon - Books - Van Haren Publishing BV - 9789087530815 - February 29, 2008
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Jan Van Bon
ISO / IEC 20000 an Introduction - Best Practice Series

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This Introduction provides an easy to read document that explains the nature, content and aim of ISO 20000. It is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments.

226 pages, illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released February 29, 2008
ISBN13 9789087530815
Publishers Van Haren Publishing BV
Pages 238
Dimensions 241 × 174 × 15 mm   ·   522 g

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