Shipments to the United States
Due to changes in U.S. customs regulations, all shipments to the United States are now subject to customs clearance.
This means that the recipient will be required to pay customs duties, as well as any applicable taxes and fees upon import.
Please also note that delivery may be delayed while the shipment is being processed by U.S. customs.
![Cover for Evangelos Grigoroudis · Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality - International Series in Operations Research & Management Science (Paperback Book) [2010 edition] (2012)](https://imusic.b-cdn.net/images/item/original/021/9781461425021.jpg?evangelos-grigoroudis-2012-customer-satisfaction-evaluation-methods-for-measuring-and-implementing-service-quality-international-series-in-operations-research-management-science-paperback-book&class=scaled&v=1612218917)
![Cover for Evangelos Grigoroudis · Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality - International Series in Operations Research & Management Science (Hardcover Book) [2010 edition] (2009)](https://imusic.b-cdn.net/images/item/original/396/9781441916396.jpg?evangelos-grigoroudis-2009-customer-satisfaction-evaluation-methods-for-measuring-and-implementing-service-quality-international-series-in-operations-research-management-science-hardcover-book&class=scaled&v=1605099281)