Shipments to the United States
Due to changes in U.S. customs regulations, all shipments to the United States are now subject to customs clearance.
This means that the recipient will be required to pay customs duties, as well as any applicable taxes and fees upon import.
Please also note that delivery may be delayed while the shipment is being processed by U.S. customs.
![Cover for Mairi Macintyre · Service Design and Delivery - Service Science: Research and Innovations in the Service Economy (Paperback Book) [2011 edition] (2013)](https://imusic.b-cdn.net/images/item/original/565/9781461428565.jpg?mairi-macintyre-2013-service-design-and-delivery-service-science-research-and-innovations-in-the-service-economy-paperback-book&class=scaled&v=1445395980)
![Cover for Mairi Macintyre · Service Design and Delivery - Service Science: Research and Innovations in the Service Economy (Hardcover Book) [2011 edition] (2011)](https://imusic.b-cdn.net/images/item/original/206/9781441983206.jpg?mairi-macintyre-2011-service-design-and-delivery-service-science-research-and-innovations-in-the-service-economy-hardcover-book&class=scaled&v=1427373725)