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Satisfying Internal Customers First!
Richard Y. Chang
Satisfying Internal Customers First!
Richard Y. Chang
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
104 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | May 28, 1994 |
ISBN13 | 9780787950828 |
Publishers | John Wiley & Sons Inc |
Pages | 120 |
Dimensions | 234 × 157 × 7 mm · 190 g |