Useful, Usable, Desirable: Applying User Experience Design to Your Library - Aaron Schmidt - Books - American Library Association - 9780838912263 - July 1, 2014
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Useful, Usable, Desirable: Applying User Experience Design to Your Library

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Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble. This primer identifies 19 crucial touch points such as the library website, email, furniture, parking, events, and newsletters. The authors explain why each is important to your library's members and offer guidance on how to make improvements.


216 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released July 1, 2014
ISBN13 9780838912263
Publishers American Library Association
Pages 216
Dimensions 152 × 231 × 11 mm   ·   244 g
Language English