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Organizational Listening: The Missing Essential in Public Communication New edition
Jim Macnamara
Organizational Listening: The Missing Essential in Public Communication New edition
Jim Macnamara
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.
386 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | November 29, 2015 |
ISBN13 | 9781433130526 |
Publishers | Peter Lang Publishing Inc |
Pages | 386 |
Dimensions | 225 × 152 × 22 mm · 564 g |
Language | English |