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Organizational Listening: The Missing Essential in Public Communication New edition
Jim Macnamara
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Organizational Listening: The Missing Essential in Public Communication New edition
Jim Macnamara
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.
376 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | December 13, 2015 |
| ISBN13 | 9781433130533 |
| Publishers | Peter Lang Publishing Inc |
| Pages | 386 |
| Dimensions | 231 × 157 × 26 mm · 644 g |
| Language | English |
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