Obtaining Value from Big Data for Service Delivery - Stephen H. Kaisler - Books - Business Expert Press - 9781631572227 - December 21, 2015
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Obtaining Value from Big Data for Service Delivery

Stephen H. Kaisler

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Obtaining Value from Big Data for Service Delivery

Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especially human-centered service systems. It has been characterized as the collection, analysis and use of data characterized by the five Vs: volume, velocity, variety, veracity, and value (of data). This booklet will help middle, senior, and executive managers to understand what big data is; how to recognize, collect, process, and analyze it; how to store and manage it; how to obtain useful information from it; and how to assess its contribution to operational, tactical, and strategic decision-making in service-oriented organizations.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released December 21, 2015
ISBN13 9781631572227
Publishers Business Expert Press
Pages 188
Dimensions 152 × 229 × 11 mm   ·   276 g
Language English  

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