How to Eat an Elephant: A Slice-by-Slice Guide to Total Quality Management - John Gilbert - Books - Cambridge Media Group - 9781903500118 - September 5, 2000
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How to Eat an Elephant: A Slice-by-Slice Guide to Total Quality Management 3 Revised edition

John Gilbert

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The enormous challenge of implementing Total Quality Management - the continuous improvement of all aspects of an organization - has been likened in scale to the task of eating an elephant. This practical guide details the 96 digestible slices essential for the successful introduction and maintenance of TQM.

228 pages, 1, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released September 5, 2000
Original release date 2004
ISBN13 9781903500118
Publishers Cambridge Media Group
Pages 228
Dimensions 144 × 215 × 15 mm   ·   294 g
Language English  
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