Determinants of Key Account Management Effectiveness - Ali Asgari - Books - LAP LAMBERT Academic Publishing - 9783659498374 - February 27, 2014
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Determinants of Key Account Management Effectiveness

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Key Account Management (KAM) has been described as a relationship oriented marketing approach to deal with major customers in business-to-business (B2) markets. Increasing emphasis on KAM is one of the most fundamental changes in marketing organizations, yet is under-researched and not fully understood. The objectives of this study is to explore the relationships between top management involvement, use of teams, esprit de corps, access to sales and marketing resources and KAM effectiveness.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released February 27, 2014
ISBN13 9783659498374
Publishers LAP LAMBERT Academic Publishing
Pages 140
Dimensions 150 × 8 × 226 mm   ·   227 g
Language German  

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