Iso / Iec 20000: an Introduction - Leo Van Selm - Books - Van Haren Publishing - 9789087532918 - 2009
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Iso / Iec 20000: an Introduction Japanese, First Impression, First edition

Leo Van Selm

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Iso / Iec 20000: an Introduction Japanese, First Impression, First edition

Contains The Text For The Full Iso/Iec Standard! A quick and accessible guide to a universally adopted standard, and defining literature for the Iso 20000 exam. The Iso/Iec 20000 standard is aligned with Itil which is also very widely known and used. Iso/Iec 20000 describes Service Management standards that must be attained for corporate accreditation. This title complements the Exin and TÃfÂoeV SÃfÂoeD Examinations.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released 2009
ISBN13 9789087532918
Publishers Van Haren Publishing
Pages 236
Dimensions 524 g   (Weight (estimated))
Language Japanese  
Contributor Jan Van Bon
Contributor Jayne Wilkinson
Contributor Selma Polter
Contributor Tieneke Verheijen

See all of Leo Van Selm ( e.g. Paperback Book )