Delighting Customers: How to build a customer-driven organization - P. Donovan - Books - Springer - 9789401045285 - November 9, 2012
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Delighting Customers: How to build a customer-driven organization Softcover reprint of the original 1st ed. 1994 edition

P. Donovan

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Delighting Customers: How to build a customer-driven organization Softcover reprint of the original 1st ed. 1994 edition

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a wealth of guidance for any organization that has set its sights on delighting its customers and becoming customer-driven.

243 pages, black & white illustrations, bibliography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 9, 2012
ISBN13 9789401045285
Publishers Springer
Pages 243
Dimensions 155 × 235 × 14 mm   ·   371 g
Language English  

See all of P. Donovan ( e.g. Hardcover Book and Paperback Book )