An Action Plan for Outcomes Assessment in Your Library - Peter Hernon - Books - American Library Association - 9780838908136 - November 1, 2001
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An Action Plan for Outcomes Assessment in Your Library

Peter Hernon

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An Action Plan for Outcomes Assessment in Your Library

A practical manual on the process of library outcomes assessment. It includes detailed case studies and discusses how to: prepare an outcomes assessment strategy; execute your plan by collecting and analyzing data; and measure the value of the services you are providing.


224 pages, Illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 1, 2001
Original release date 2002
ISBN13 9780838908136
Publishers American Library Association
Pages 224
Dimensions 216 × 279 × 13 mm   ·   498 g
Language English  

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